Frequently asked questions

FREQUENTLY ASKED QUESTIONS

We are 2 people and we would like to do a guided tour, is it possible?

A full tour is not possible for 2 people at the moment. But in the individual guided tour we do a short guided tour of approx. 25 minutes each day. We do guided tours on other days and times when there is a group of more than 12 people, usually groups of friends, families or companies that request a guided tour for groups at least a week in advance. Guided tours usually start at 10 a.m. and can take up to 2 hours, our guide enjoys count The time for this is sometimes infinite. We often offer the tasting of our bananas at the beginning to recover potassium and tryptophan and to have the body and mind more relaxed to enjoy the tour.

When we book an individual guided tour, what does it mean?

The individual visit allows you to do the tour at your own pace, reading the information you will find along the way. There are 8 stops or stations and at each of them we tell different aspects of banana cultivation, they are very didactic and are in 8 languages:Spanish, English, French, German, Italian, Russian, Dutch, Polish, Spanish and French. This visit is more economically priced because it is self-guided, not guided, although when you arrive at the farm we will give you We welcome you and explain the route, and we have recently introduced a “little tour” at 11 am. (small group tour) where our guide explains in Spanish-English the highlights of the banana plantation. At the end of the walk you will find EL CUARTITO and there, in the shade of the “manguero” we will have a small tasting of banana and gofio products. We recommend 1 hour for a leisurely visit. También es posible hacerla un poco más rápido o al revés demorarte mucho más tiempo. We want you to take your time during your visit, observing the details, sharing your impressions or asking us any questions you may have.

Is the route around the farm accessible?

The route is accessible for wheelchairs or people with reduced mobility, the ground is made of earth and pebbles. There are no ramps or inaccessible spaces. The route is not long and you will be able to find several seats for a break. At the end is the bathroom and the degustation area. The tasting area is located outdoors under the shade of a 40 year old hosepipe and sheltered from the rain with a roof of banana leaves, next to the old tool room of the farm EL CUARTITO, which has been fitted out as a space for rest, workshops, tastings, exhibition and shop. The set depicts a wooden hut inside a banana plantation with seating. of wood and cement .


I want to make a reservation, what do I have to do and how can I make the payment?

On our website you can find 2 formats of guided tours:

Individual visits and group visits.

TheIndividual visit is for couples, small groups or families and is the one that most of the people who visit us do, every Tuesday, Wednesday, Thursday and Saturday from 10 am to 1 pm and you need at least 1 hour to do the visit, you can choose any day and time. (10, 11 o 12). The website’s software allows you to book up to 8 p.m. the day before. Some people come without reservation and we have generally been able to receive them, but we appreciate if you make the request via the web, email, Whatsapp or messenger to be forewarned and better organised. and be able to confirm with you for sure. The individual visit is not paid for on the website, payment is made on arrival at the farm either in cash or by credit card.

The group tour (guided tour) is only available now when a group of 12 people or more is formed in advance. and you need at least 2 hours to make the visit. It is necessary to book online with at least 2 days The payment will be made by bank transfer, we will refund in case of cancellation (see conditions pdf).

How many bananas are there in a bunch of bananas?

The bunches The average weight of the banana pineapples on our farm is 50 kgs, with specimens weighing over 70 kgs. In each bunch we can find between 200 and 250 bananas, but we never really count them. What’s in a pineapple are the banana bunchs, which are usually between 13 and 17 hands. And what is packed in boxes for distribution is half of each hand, i.e. a bunch of bananas.

Are there discounts for residents, siblings, associations or educational centres?

We are particularly sensitive to our environment and therefore facilitate the arrival of Canarian residents and social groups. We want to be a place to visit that is accessible to all audiences and pockets. For them we have established different discounts. Contact us.

I would like to know if there are toilets and parking?

We have a rustic style unisex restroom next to the tasting area, accessible for people with reduced mobility. The parking area is located to the left of our entrance as you drive in, just 50 metres away. Special care should be taken when walking from the car park as the route runs along a busy road, especially when accompanying children by the hand.

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