FAQs

We are 2 people and we would like to do a guided tour, is it possible?.

From May 2023 our guided tour will start at 10.15 am on Tuesdays, Wednesdays and Saturdays. Our guide will explain the highlights of the banana in English-Spanish and only on Thursdays in English-French. It is very entertaining and fun, and suitable for all ages. The duration of this guided tour is about 75 to 90 minutes including the tasting.

We do guided tours on other days and times when there is a group of more than 12 people, usually groups of friends, families or companies who request a guided tour for groups by email at least one week in advance.

When we book a self-guided tour, what does it mean?.

The self-guided tour allows you to do the tour at your own pace, reading the information that you will find along the way. There are 8 stops or stations and at each of them we tell you about different aspects of banana cultivation, they are very didactic and are in 9 languages: Spanish, French, English, German, Italian, Russian, Dutch, Polish and Hungarian. In April 2023 we have added illustrative material and in the near future QR codes with a downloadable video.

This visit is cheaper because it is self-guided, but when you arrive at the farm we welcome you and explain the route. At the end of the tour you will find EL CUARTITO and there, in the shade of the "manguero" we offer a small tasting of banana and gofio products at different times.

Guided tasting: by a member of our team, where we explain, seated and in a group, all the details about our products: at 10.30 h. Second Tasting at 11.30 a.m. Third Tasting at 12,30 h. El Cuartito area, stop no. 8, next to the hosepipe.

We recommend 60 minutes for this tour. It is also possible to do it a little faster or the other way round, or to take much longer. We want you to take your time during the visit, observing the details, sharing your impressions or asking us any questions you may have.

Is the route around the farm accessible?

The route is accessible for wheelchairs or people with reduced mobility, the ground is made of earth and pebbles. There are no ramps or inaccessible spaces. The route is not long and you will find several seats to take a break. At the end is the toilet and the tasting area. The tasting area is located outside under the shade of a 40 year old hosepipe and sheltered from the rain with a roof made of banana leaves, next to the old tool room of the farm EL CUARTITO, which has been fitted out as a space for rest, workshops, tastings, exhibition and shop. The set represents a wooden hut inside a banana plantation with wooden and cement seats. .

I want to make a reservation, what do I have to do and how can I make the payment?.

On our website you can find 2 formats of guided tours: - SELF-GUIDED tour

- GUIDED VISIT
Individual guided or self-guided tours are for couples, small groups and individuals.

groups or families and is the one that most of the people who visit us do.

The website software does not allow reservations after 7pm the day before. Some people come without a reservation and we have generally been able to receive them, but it is more difficult to find free places every day. It is advisable to make the request 12 hours in advance, by web, email, or wasap, so that we can confirm your reservation with certainty. The individual visit is not paid for on the website, payment is made on arrival at the finca either in cash or by credit card.

Group visits are only available now when a group of 12 people or more is formed in advance and you need at least 2 hours to make the visit (group of friends, large families, company incentives, associations, educational centres). It is necessary to book by email at least 1 week in advance, has different schedules to the usual visits and the payment will be made by transfer, we make the refund in case of cancellation.

How many bananas are there in a bunch of bananas?.

The banana bunches or pineapples have an average weight of 50 kgs on our farm, with specimens weighing more than 70 kgs. In each bunch we can find between 200 and 250 bananas, but we never really count them. What is counted in a pineapple are the banana hands, which are usually between 13 and 17 hands. And what is packed in boxes for distribution is half of each hand, i.e. a bunch of bananas.

Are there discounts for residents, siblings, associations or educational centres?

We are especially sensitive to our environment and therefore we facilitate the arrival of Canarian residents, families with children and social groups. We want to be an affordable place to visit for all audiences and pockets. For them we have established different discounts between 5% and 20%. More information on the WEB, Special Promotions.

I would like to know if there are toilets and parking?.

We have a rustic style unisex restroom next to the tasting area, accessible to people with reduced mobility. The parking area is located to the left of our entrance as you arrive by car, just 50 metres away. Special care should be taken when walking from the car park as the route runs along a busy road, especially when accompanying children by the hand.

Special Timetables

During the year we maintain some special opening hours depending on the season, and we are open some Fridays of the year from 9.30 am to 12.30 pm, self-guided tours only:
Christmas period, first week of December, Carnival, Easter, Summer, others. We communicate it 1 month in advance on our website.

For the summer of 2024 in July and August we are open Tuesday, Wednesday, Thursday and Friday from 9.00 a.m. to 12.30 p.m. and closed Saturday, Sunday and Monday.