Frequently asked questions

Frequently asked questions

We are 2 people and we would like to do a guided tour, is it possible?

Yes it is possible, currently since July 2021 we are offering a visit with
guide every Friday at 10am. On the other hand, we also carry out guided tours in
other days and times when a group with more than 12 people is formed, they are usually groups
of friends, family or companies that request the guided tour for groups with al
less one week in advance. Guided tours usually start at 10 am and
can take up to 2 hours, our guide likes to tell in detail all the
aspects of banana cultivation and for this sometimes time is infinite. Many times
we offer the tasting of our bananas at the beginning to recover potassium and
tryptophan and have a more relaxed body and mind to enjoy the tour.
When we book an individual guided tour, what does it mean?

Individual visits allow you to do the tour at your own pace, reading the
information that you will find during the tour. There are 8 stops or stations and in
each of them tell different aspects about the cultivation of bananas, they are very
didactics and are in 7 languages: Spanish, French, English, German, Italian, Russian and
Dutch. This visit has a cheaper price because it is self-guided, it does not go with
guide although, when you arrive at the farm we welcome you and explain the route,
we have also recently implemented a “little meeting” at 11 am. (explanations
group) where we personally explain the highlights of the banana tree. In
the final part is THE ROOM and there in the shadow of the hose we make a
small tasting of banana and gofio products. We recommend 1 hour to do
this visit calmly. It is also possible to make it a little faster or vice versa, delay
more time. We want you to take the visit calmly, observing the details,
sharing your impressions or asking us questions. Remember to give us the ticket
from entrance to the end, after finishing the tasting.

Is the farm tour accessible?

The tour is accessible for wheelchairs or people with reduced mobility,
the ground is made of dirt and pebbles. There are no ramps or inaccessible spaces. The tour is not
long and you can find several seats to take a break. At the end is the
bathroom and tasting area .The tasting area is located outside
under the shade of a 40-year-old hosepipe and sheltered from the rain with a roof of
banana leaves, next to the old tool room of the EL CUARTITO farm
enabled as a space for rest, workshops, tastings, exhibition and
shop. The set represents a wooden cabin inside a farm
of bananas with wooden and concrete seats.

I want to make a reservation, what do I have to do and how can I make the payment?

On our website you can find 2 formats of guided tours:
Individual visit and group visit.
The first one is for couples, small groups or families and is the one that performs the
Most of the people who visit us, every Tuesday, Wednesday, Thursday and Saturday from
10 a.m. to 1 p.m. and you need at least 1 hour to make the visit, you can choose any day
and time (10, 11 or 12). The website’s computer program allows you to book until 8:00 p.m.
the previous day. Some people come without reservation and generally we have been able to
receive them, but we appreciate that you make the request through the web, an email, wasap or
messenger to be forewarned and better organized and to be able to confirm you safely.
The individual visit is not paid through the web, the payment is made when arriving at the farm both in
cash as with card.

The group visit (guided tour) takes place only on Fridays at 10 a.m. and
you need at least 2 hours to visit. The web’s computer program allows
book until 8pm on Wednesday. It is necessary to book through the web and make the payment,
We make the return in case of cancellation (see conditions).

How many bananas are in a bunch of bananas?

The bunches or pineapples of bananas have an average of 50 Kgs on our farm,
being able to find specimens that exceed 70 Kgs. In each bunch we can
find between 200 and 250 bananas, we never really count them. What is counted in
a pineapple is the hands of bananas, which are usually between 13 and 17 hands. And what i know
packed in boxes for distribution is half of each hand, that is, a handle of
bananas
Are there discounts for residents, siblings, associations or educational centers?
We have special sensitivity to our environment and therefore we facilitate
arrival of Canarian residents and social groups. We want to be a space for
affordable visits for all publics and pockets. For them we have established different
discounts. Ask us.

Do I want to know if there are toilets and parking ?

We have a rustic-style unisex restroom service, along with
to the tasting area, accessible to people with reduced mobility. The
The area used as a parking lot is to the left of our entrance.
as you arrive by car, just 50 meters away. You must have special
Be careful when you come from the parking lot since the journey runs next to a
busy road, especially accompanying hand children.

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